In marketing terms, this refers to the effort to influence consumer perception of a product or service in comparison with its competitors. Administrative Science Quarterly, 7,218-235.ĭid we miss something in Organizational Behavior Tutorial or You want something More? Come on! Tell us what you think about our post on Perception, Definition, Nature, Factors Influence Perception| Organisational Behavior in the comments section and Share this post with your friends. perception Perception is the cognitive impression that is formed of 'reality' which in turn influences the individuals actions and behavior toward that object. Perception: Some Recent Research and Implications for Administration. What is Perception? | Perception Meaning | Perception Definition | Perception in Organisational Behavior | Nature of perception | Factors that Influence Perception | Importance of Perception | Perception in Consumer Behavior | Perception Bias Many large retail stores and chains in India have started focusing on the need to build their identity to attract certain classes of consumers and create store loyalty among them. Some products seem to match this self-image of an individual while others do not.Īccording to Russell W Belk, consumers attempt to enhance or preserve their self-images by purchasing products that they believe correspond to or agree with their self-images and avoid buying products that do not fit their self-images.Ĭonsumers also tend to buy from those outlets that seem to be consistent with their self-image. Individuals develop a self-image of themselves and certain brands carry a symbolic value for them. These inferences are consumers’ beliefs about products or services.Ĭonsumers may associate an Omega or Rolex watch with quality because of their advertising or word-of-mouth communications from friends. Research indicates that consumers develop enduring perceptions or images about brands, prices, stores and companies. The tendency to generalize about people in a certain social category and ignore variations among them.Īn image is a total perception of something that individuals form by processing all the information they are exposed to over time. 8 Implications of Perception on Performance and Satisfaction.
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7 Managerial Implications of Perception.
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The sensory input occurs through the senses of touch, taste, smell, sight and hearing.